Thursday, July 23, 2020
Hiring managers this is the one thing candidates want from you during a crisis (besides a job)
Hiring managers this is the one thing candidates want from you during a crisis (besides a job) Itâs fair to say that we live in a very overwhelming world right now, but life hasnât stopped for many people. Candidates are still looking for jobs, and organisations are still hiring. Weâve seen articles written about what job seekers should expect during this crisis, however this is a reminder that candidates are human and need to be treated as such, especially in difficult circumstances. And the number one thing that candidates want right now is transparency. When a candidate gets called back for the interview but the timeline of the process, or if the role is still even available, isnât communicated clearly, the uncertainty (and waste of the candidateâs time) can then sour your relations. Your organisation may then miss out on a potential employee â" or several, if they talk to their friends and tell them of their bad experience with your organisation. (Donât forget, the candidate is also interviewing you, and may decide that youâre not the right fit for them!) But being told âEverything is a bit crazy right now but weâre still looking for someone to fill this role,â can turn someoneâs outlook around. Our Head of Marketing Elle put it perfectly: being human, vulnerable and honest right now is OK. Itâs more than OK. Everyone is going through a big adjustment, and itâs okay if you donât know what the future holds. Communicating this to the candidate, as well as your intentions for them, can make a big difference. A few ways you can help candidates during this time by being a little more transparent: Let them know if the role they applied to is still the same role, or whether itâs changed â" will they still be interested despite the changes? Are you interviewing them to fill the role in a timely manner? Or are you interviewing them but have to put off hiring someone until this crisis blows over? Set their expectations Can they reach out to you if they havenât heard back by the expected timeline? If yes, make them feel welcome to do so Weâre all human and weâre all living in this crazy world together, so letâs do our best to make it easier for both parties.
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